Frequently Asked Questions


Q: What are your payment methods?
Answer:

We accept cash, VISA, Mastercard, and email money transfers.


Q: What happens if we go over our agreed time?
Answer:

The hourly rate for above the agreed time is $150 per hour for an 8 passenger stretch and $200 per hour for a 14 passenger SUV.


Q: Our plan has changed and more people need a ride. Can you fit 15 people in your 14-passenger limo?
Answer:

No.  We cannot exceed the number of passengers that our limos are licensed for. Our 8 passenger stretch limousines hold a maximum of 8 people, and our 14 passenger SUVs hold a maximum of 14 people. This policy is strictly adhered to for your safety.


Q: What is a standard gratuity?
Answer:

A typical gratuity for a chauffeur is 15-20% of the total cost of the limousine service, similar to that for a server in a restaurant.

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Excellence in Limousine Service:                              Customer Service Award:                             Ottawa’s Favorite Limousine Company:     

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